Mike Tyson has a great quote: “Everybody has a plan until they get punched in the mouth.” Every day in law and life, we suffer setbacks. Great mediators–like great fighters–are those who are able to take a negative and see the positive, the silver lining. Great mediators’ strength comes by pushing back on high-conflict individuals, their lawyers, and unreasonable and irrational positions, and by never giving up the fight for resolution.